.support-launcher{display:flex;align-items:center;justify-content:center;gap:9px;width:100%;min-height:44px;padding:10px;border:1px solid #c9d8f5;border-radius:10px;background:#eef4ff;color:#234c8f;font:inherit;font-size:.833333rem;font-weight:650;transition:background .15s,translate .1s}
.support-launcher:hover{background:#e0ebff}.support-launcher:active{translate:0 1px}.support-launcher svg{width:18px;height:18px}.support-launcher b{font-size:.666667rem;background:#c92a3b;color:#fff;border-radius:12px;padding:2px 6px}.support-launcher [hidden]{display:none}
.support-dialog{box-sizing:border-box;width:min(430px,calc(100vw - 28px));height:calc(100dvh - 32px);padding:0;border:1px solid #d9dfe9;border-radius:18px;color:#202631;background:#fff;box-shadow:0 18px 80px #14213b30;overflow:hidden;overscroll-behavior:contain;font-family:'Noto Sans KR','Segoe UI',sans-serif}
.support-dialog[open]{display:flex;flex-direction:column;animation:support-enter .18s ease-out}.support-dialog::backdrop{background:#101b2b38}
.support-header{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-shrink:0;padding:17px 20px;border-bottom:1px solid #e7eaf0}.support-header h2{margin:0;font-size:1.111111rem;font-weight:700}.support-presence{margin:5px 0 0;font-size:.722222rem;color:#596579}.support-close{display:grid;place-items:center;width:32px;height:32px;background:#f3f5f8;border:0;border-radius:50%;color:#455269;flex-shrink:0}.support-close svg{width:18px;height:18px;fill:none;stroke:currentColor;stroke-width:2}
.support-local-note{padding:10px 20px;background:#f4f7fc;color:#5e6a7d;font-size:.666667rem;line-height:1.5;border-bottom:1px solid #e7eaf0;flex-shrink:0}
.support-messages{flex:1;min-height:0;overflow-y:auto;overscroll-behavior:contain;padding:18px 20px;scrollbar-width:thin}.support-empty{padding:22px 10px;font-size:.833333rem;line-height:1.7;color:#69758a;text-align:center}
.support-message{margin:0 30px 18px 0;font-size:.833333rem;line-height:1.6;overflow-wrap:anywhere}.support-message>span{font-size:.666667rem;color:#607087}.support-message p{white-space:pre-wrap;margin:5px 0;padding:10px 13px;border-radius:14px;background:#f1f4f8;color:#202631}.support-message time{display:block;font-size:.611111rem;color:#758196}.support-message.user{margin-left:30px;margin-right:0}.support-message.user>span,.support-message.user time{text-align:right}.support-message.user p{background:#e9f0ff;color:#1e3e76}
.support-network{padding:0 20px 7px;font-size:.611111rem;color:#69758a;min-height:16px;flex-shrink:0}.support-compose{padding:12px 16px 14px;border-top:1px solid #dce2ec;background:#fff;flex-shrink:0}.support-compose textarea{box-sizing:border-box;width:100%;min-height:72px;max-height:160px;resize:vertical;border:1px solid #c9d2e1;border-radius:10px;padding:10px 12px;font:inherit;font-size:.833333rem;line-height:1.5;color:#202631;background:#fff}.support-compose textarea::placeholder{color:#a6a8b2}.support-compose>div{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-top:8px}.support-compose>div>span{font-size:.611111rem;color:#718096}.support-compose button{border:1px solid #2459ae;border-radius:8px;background:#2459ae;color:#fff;padding:8px 14px;font:inherit;font-size:.777778rem;font-weight:600;min-height:36px;white-space:nowrap;transition:background .15s,translate .1s}.support-compose button:hover{background:#1b478f}.support-compose button:disabled{opacity:.5;cursor:default}.support-feedback{font-size:.722222rem;color:#52647d;line-height:1.5;margin:7px 0 0;min-height:0}.support-feedback:empty{display:none}
.support-dialog button:focus-visible,.support-dialog textarea:focus-visible,.support-admin-page button:focus-visible,.support-admin-page input:focus-visible,.support-admin-page textarea:focus-visible{outline:2px solid #4582df;outline-offset:3px}
@keyframes support-enter{from{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}
.support-admin-page{margin:0;background:#f5f7fb;color:#202631;font:16px/1.6 'Segoe UI','Noto Sans KR',sans-serif}.support-admin-page *{box-sizing:border-box}.support-admin-page [hidden]{display:none!important}.support-admin-page button,.support-admin-page input,.support-admin-page textarea{font:inherit}.support-admin-page button{cursor:pointer}.support-admin-page button:disabled{cursor:default;opacity:.55}.support-admin-top{display:flex;justify-content:space-between;align-items:center;gap:16px;padding:18px 28px;background:#fff;border-bottom:1px solid #dce2ec}.support-admin-top h1{font-size:22px;margin:0;font-weight:700}.support-admin-top p{font-size:13px;color:#657187;margin:3px 0 0}.support-admin-top button{border:1px solid #c6d0e0;border-radius:8px;background:#fff;color:#34455e;padding:7px 13px}
.support-auth{max-width:430px;margin:65px auto;padding:28px;background:#fff;border:1px solid #dce2ec;border-radius:14px}.support-auth h2{font-size:22px;margin:0 0 8px}.support-auth>p{font-size:14px;color:#657187}.support-auth label{display:block;font-size:14px;margin:14px 0 6px;font-weight:600}.support-auth input{width:100%;padding:10px;border:1px solid #bbc8da;border-radius:8px}.support-auth button{width:100%;background:#2459ae;color:#fff;border:0;border-radius:8px;padding:11px;margin-top:20px}.support-auth form>p{color:#a33d4d;font-size:14px;margin:10px 0 0}
.support-admin-workspace{display:grid;grid-template-columns:300px minmax(0,1fr);height:calc(100dvh - 101px);max-width:1300px;margin:0 auto;background:#fff}.support-inbox{border-right:1px solid #dce2ec;overflow-y:auto;overscroll-behavior:contain;padding:20px 14px}.support-inbox h2{font-size:18px;margin:0 0 4px;padding:0 8px}.support-inbox>p{font-size:12px;color:#657187;padding:0 8px}.support-room{display:block;width:100%;padding:13px;margin-bottom:8px;text-align:left;background:#fff;border:1px solid #e0e6ef;border-radius:10px;color:#202631;transition:background .15s}.support-room.selected{background:#edf3ff;border-color:#8cafe4}.support-room strong{display:block}.support-room small{font-size:12px;color:#687a94}.support-room p{font-size:13px;max-height:42px;overflow:hidden;overflow-wrap:anywhere;color:#657187;margin:5px 0 0}.support-admin-conversation{display:flex;flex-direction:column;min-height:0;min-width:0}.support-admin-conversation>header{padding:18px 22px;border-bottom:1px solid #dce2ec;font-weight:650}.support-admin-page .support-compose textarea{font-size:15px}.support-admin-page .support-compose>div>span{font-size:12px}.support-admin-page .support-compose button{font-size:14px}.support-admin-page .support-message{font-size:15px}.support-admin-page .support-message>span{font-size:12px}.support-admin-page .support-message time{font-size:11px}.support-admin-page .support-feedback{font-size:13px}.support-admin-page .sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0)}
@media(max-width:800px){.sidebar .support-launcher{width:34px;min-height:36px;padding:7px;border-radius:9px;position:relative}.sidebar .support-launcher>span{display:none}.sidebar .support-launcher b{position:absolute;right:-6px;top:-5px}.support-admin-workspace{grid-template-columns:220px minmax(0,1fr)}}
@media(max-width:600px){.support-admin-top{padding:14px 16px}.support-admin-workspace{height:auto;min-height:calc(100dvh - 93px);grid-template-columns:1fr}.support-inbox{border-right:0;border-bottom:1px solid #dce2ec;max-height:230px}.support-admin-conversation{min-height:500px;height:calc(100dvh - 100px)}.support-auth{margin:30px 16px}.support-dialog{height:calc(100dvh - 24px)}}
@media(prefers-reduced-motion:reduce){.support-dialog[open]{animation:none}.support-launcher,.support-compose button,.support-room{transition:none}.support-launcher:active{translate:none}}
.support-close:hover{background:#e6ebf3}.support-admin-page button{transition:background-color .15s,border-color .15s,translate .1s}.support-admin-page button:active:not(:disabled){translate:0 1px}.support-admin-top button:hover{background:#f0f4fb}.support-auth button:hover{background:#1b478f}.support-room:hover{border-color:#9eb8df;background:#f2f6fd}
@media(prefers-reduced-motion:reduce){.support-admin-page button{transition:none}.support-admin-page button:active:not(:disabled){translate:none}}
.support-status-dot{display:block;width:9px;height:9px;border-radius:50%;flex-shrink:0;background:#9ca4af;border:1px solid transparent;box-shadow:0 0 0 2px #fff}.support-launcher[data-support-state="online"] .support-status-dot{background:#29a369}.support-launcher[data-support-state="away"] .support-status-dot{background:#9ca4af}.support-launcher[data-support-state="unknown"] .support-status-dot{background:transparent;border-color:#9ca4af}.support-response-time{display:block;text-align:center;margin:7px 0 10px;color:var(--muted,#718096);font-size:.666667rem;line-height:1.5}.support-file-tools{display:flex!important;align-items:center;justify-content:flex-start!important;gap:10px;margin:8px 0}.support-compose .support-file-tools .support-attach{background:#f6f8fc;color:#365680;border-color:#d1dbea;font-size:.722222rem;padding:6px 10px;min-height:31px}.support-compose .support-file-tools .support-attach:hover{background:#eaf0f9}.support-file-tools>span{font-size:.611111rem;color:#718096}.support-attachment-list:empty{display:none}.support-attachment-list{display:flex!important;align-items:flex-start!important;justify-content:flex-start!important;gap:6px;flex-wrap:wrap;margin:0 0 8px!important}.support-attachment-chip{display:flex;align-items:center;gap:6px;max-width:100%;border:1px solid #d9e2ef;border-radius:6px;background:#f4f7fc;padding:5px 7px;font-size:.722222rem;color:#405879}.support-attachment-chip>span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.support-compose .support-attachment-chip button{padding:0 5px;min-height:24px;border:0;background:transparent;color:#70809b;font-size:18px}.support-compose .support-attachment-chip button:hover{background:#e5edf8}.support-file-link{display:block;padding:9px 12px;margin:7px 0;border:1px solid #cfdced;background:#f7faff;border-radius:8px;text-decoration:none;color:#2b548e;font-size:.777778rem;overflow-wrap:anywhere}.support-file-link>span{display:block}.support-file-link>small{display:block;color:#718096;font-size:.666667rem;margin-top:3px}.support-file-link:hover{background:#ebf2fd}.support-message p:empty{display:none}.support-admin-page .support-file-link{font-size:14px}.support-admin-page .support-file-link>small{font-size:12px}.support-admin-page .support-file-tools .support-attach{font-size:13px}.support-admin-page .support-attachment-chip{font-size:13px}@media(max-width:800px){.sidebar .support-status-dot{position:absolute;right:1px;bottom:1px;width:8px;height:8px}.sidebar .support-response-time{display:none}}